Terms & Conditions

1. Provider Identification

The service provider and operator of the website yourpokerway.com is: Rok Goljar s.p. Suhadolčanova ulica 38 1231 Ljubljana-Črnuče Slovenia Registration number: 7048343000 Tax number: 49963538 Bank account: SI56 0400 0028 2053 049 (OTP banka d.d., opened 5 May 2025) Email: info@yourpokerway.com | yourpokerway@gmail.com Website: https://yourpokerway.com (hereinafter: “the company”)

2. General

The General Terms and Conditions (hereinafter: “the Terms”) of Rok Goljar s.p. form an integral part of all contracts and legal relationships between the company and its clients. These Terms apply exclusively to poker coaching, mentorship, and online education services offered by the company through the website yourpokerway.com. Submitting an inquiry or confirming an order constitutes the client’s acknowledgement that they have read, understood, and agreed to these Terms in full.

3. Definitions

In these Terms, the following definitions apply:

• Client means any natural or legal person entering into a legal relationship with the company.
• Consumer means any client who is a natural person acquiring the company’s services for personal purposes outside of their commercial or professional activity.
• Inquiry means a message submitted by the client to the company via email or the contact form on the website, expressing interest in purchasing a service.
• Offer means a proforma invoice or offer document sent by the company to the client following receipt of an inquiry.
• Contract means a written or electronic agreement between the company and the client, formed upon confirmation of the order and receipt of payment. These Terms form an integral part of every contract.
• Services means all forms of coaching, mentorship, educational programmes, online courses, and poker-related consulting offered by the company.
• Coaching session means an individual or group video/audio session between the client and the coach, conducted via an agreed digital platform.
• Online course means a digital educational programme accessible to the client through the company’s secured online platform upon receipt of payment.
• Mentorship programme means an extended guided relationship between the coach and the client, focused on developing poker skills and potential.

4. Company Services

4.1 General

The company offers the following categories of services:

• Individual poker coaching sessions (video/audio sessions, hand analysis, strategic consulting),
• Group coaching and workshops,
• Mentorship programmes for long-term poker development,
• Online courses and digital educational materials,
• Programmes for personal development through poker and the mental game,
• Other services by agreement.

A detailed description of each service is provided in the individual offer sent to the client upon receipt of their inquiry.

4.2 Nature of Services and Important Disclaimers

The company’s services are educational and advisory in nature, aimed at developing potential through poker and the mental game. The company does not guarantee financial returns, profitable poker results, or success in competitive poker. Poker involves elements of both chance and skill; results depend on the individual’s abilities, experience, and circumstances. IMPORTANT – Not a therapeutic service: The services of YourPokerWay are not therapeutic in nature and do not constitute psychological, psychotherapeutic, or any other form of clinical or medical treatment. The company is not registered to provide therapeutic services and does not offer them. Individuals seeking psychological or therapeutic support are referred to appropriately qualified professionals. IMPORTANT – Gambling addiction warning: Playing poker can lead to the development of gambling addiction in some individuals. The company explicitly states that every individual is solely responsible for the manner and extent of their poker play. The company’s services are intended for responsible adults who are aware of the risks associated with playing poker. If signs of addiction or gambling-related difficulties are present, we recommend seeking professional help (e.g. from an addiction treatment centre or a gambling helpline). IMPORTANT – Personal responsibility: Playing poker is undertaken entirely at the individual’s own risk. The company accepts no responsibility for any financial or other consequences of playing poker arising from services, content, or advice obtained through the YourPokerWay platform. Each individual must ensure that playing poker is legal in their jurisdiction and that they play in accordance with applicable regulations. The company does not promote gambling or illegal gaming.

5. Order Process and Contract Formation

5.1 Inquiry

The website yourpokerway.com does not feature a conventional online store with direct purchasing. Orders are processed as follows:

1. The client submits an inquiry by email to info@yourpokerway.com or yourpokerway@gmail.com, or via the contact form on the website.
2. The company sends the client an offer or proforma invoice within a reasonable timeframe, including a description of the service, price, and terms.
3. The client confirms the inquiry or agrees on the details with the company.
4. The company issues an invoice to the client.
5. Upon receipt of payment, the company grants the client access to the agreed services (online course, coaching sessions, mentorship programme, etc.).

The contract between the client and the company is formed at the moment the company receives full payment or the client’s written acceptance of the offer.

5.2 Confirmation and Access

Upon receipt of payment, we will send the following to the client’s email address provided during the inquiry:

• payment confirmation,
• access credentials or instructions for accessing the purchased service,
• a copy of the invoice in PDF format.

The company reserves the right to verify the client’s identity or contact them by phone or email for additional information before granting access.

6. Pricing and Payment

6.1 Prices

Service prices are stated in the individual offer provided to the client. All prices are in euros (EUR). The company is a small business not subject to VAT; therefore VAT is not charged unless explicitly stated otherwise. The company reserves the right to change prices. Price changes do not affect contracts that have already been concluded and paid.

6.2 Payment Methods

Payment is accepted exclusively via bank transfer based on the proforma invoice received. Bank transfer details:

• Recipient: Rok Goljar s.p.
• IBAN: SI56 0400 0028 2053 049
• Bank: OTP banka d.d.
• Reference: service name and proforma invoice number

Access to the purchased service is granted upon receipt of full payment to the account above.

6.3 Payment Deadline

The client is required to settle the invoice within the timeframe stated on the proforma invoice or invoice. In the event of late payment, the company reserves the right to suspend access to services and to charge statutory default interest.

7. Delivery and Access to Services

Online courses and digital materials are made available to the client exclusively in electronic form through the company’s secured online platform. Access is granted upon receipt of full payment. Coaching sessions and mentorship sessions are conducted via an agreed digital platform (e.g. Zoom, Google Meet, Skype, or another agreed platform). The exact schedule is arranged between the company and the client following confirmation of the order. The client is responsible for ensuring appropriate technical equipment, a stable internet connection, and the software required to participate in the company’s services. The company is not responsible for technical issues on the client’s end.

8. Right of Withdrawal (Consumers)

8.1 Digital Content and Online Courses

In accordance with the Consumer Protection Act (ZVPot-1) and EU Directive 2011/83/EU, a consumer has the right to withdraw from a contract for digital content within 14 days of contract formation, provided that delivery of the digital content has not yet commenced. By confirming the order and making payment, the consumer explicitly agrees that the digital content (online course, materials) is delivered immediately upon payment, and thereby waives the right of withdrawal for already-delivered digital content. This does not apply to content for which access has not yet been granted.

8.2 Coaching Sessions

For individual coaching sessions that have already taken place, the right of withdrawal does not apply, as the service has been fully performed. For coaching sessions booked in advance that have not yet taken place, the following applies:

• The client may cancel a session free of charge no later than 48 hours before the scheduled time. In this case, the company will provide a full refund or reschedule the session.
• Cancellations made less than 48 hours before the session will incur a charge of 50% of the session value.
• In the event of a no-show without cancellation, the client is not entitled to a refund.

8.3 Mentorship Programmes

For mentorship programmes covering multiple sessions or an extended period, the following applies:

• The client may withdraw from the contract before the programme begins and receive a full refund at no charge.
• After the programme has commenced, the client is entitled to a proportional refund for the unused portion of the programme, reduced by any applicable administrative costs.
• The company reserves the right to charge for costs actually incurred up to the point of withdrawal.

8.4 Withdrawal Procedure

The withdrawal notice must be submitted in writing to info@yourpokerway.com. The company will confirm receipt within 5 business days and inform the client of the next steps. Any refund will be processed within 14 days of receiving a valid withdrawal notice.

9. Complaints and Disputes

The client must report any deficiencies in the service in writing to info@yourpokerway.com within a reasonable time of becoming aware of the issue. The company undertakes to confirm receipt of the complaint within 5 business days and to inform the client of the expected resolution process. The company will handle the complaint within a reasonable timeframe and will endeavour to reach an amicable resolution. In cases where services were not delivered to the agreed scope or quality, the company reserves the right to re-perform the service or apply a proportional price reduction. Monetary refunds are at the company’s discretion and subject to the actual circumstances.

10. Intellectual Property and Copyright

All content (videos, materials, programmes) provided by the company as part of its services is protected by copyright and is the property of YourPokerWay, operating under Rok Goljar s.p. This includes educational materials, video recordings, texts, graphic content, strategies, methods, personal development programmes through poker and the mental game, and all other materials. The client acquires solely a personal, non-transferable, non-commercial right to use the purchased content. The following are strictly prohibited:

• reproducing, copying, distributing, or publicly displaying content without the company’s written consent,
• sharing access credentials with third parties,
• commercial use of acquired content or methods,
• recording coaching sessions without the company’s written consent.

Any infringement of the company’s intellectual property rights entitles the company to immediately terminate access without refund and to pursue a claim for damages.

11. Confidentiality

Both parties undertake to maintain the confidentiality of all information exchanged within the coaching relationship. The content of coaching sessions, personal data, and information shared by the client with the company are treated as strictly confidential and will not be disclosed to third parties without the client’s written consent. The same applies to information shared by the company with the client — including methodology, strategies, and business information. The client undertakes not to share such information with third parties or to exploit it commercially. The confidentiality obligation applies for the duration of the contractual relationship and for 5 years following its termination.

12. Limitation of Liability

The company does not guarantee specific results or profit from playing poker. Services are educational and advisory in nature and do not constitute a guarantee of success. The company is not liable for:

• financial losses or poker outcomes arising from content or advice obtained through the platform,
• any inconvenience or damage caused by interruption of access to online content due to technical reasons,
• damage on the client’s side resulting from failure to follow instructions or misinterpretation of content,
• the functioning of third-party platforms (Zoom, Google Meet, etc.) through which coaching sessions are conducted.

The company’s total liability is in all cases limited to the value of the service in dispute. The company reserves the right to temporarily suspend access to online content for maintenance or technical reasons. In such cases, the client will be duly notified and provided with alternative access or an extension of the access period.

13. Personal Data Protection

The company collects and processes clients’ personal data in accordance with applicable data protection legislation (GDPR – General Data Protection Regulation) and the Personal Data Protection Act (ZVOP-2). The company collects the following personal data: first and last name, email address, phone number (where required), and payment information (via a secure third-party payment interface). Personal data is collected and processed solely for the purposes of service delivery, client communication, invoicing, and fulfilment of legal obligations. Data is not shared with third parties without the client’s consent, except where required by law. The client has the right to access, rectify, erase, and port their personal data. Requests may be submitted to info@yourpokerway.com. Further information on data processing is available in the Privacy Policy on the website yourpokerway.com.

14. Dispute Resolution and Applicable Law

The laws of the Republic of Slovenia govern the interpretation of these Terms and all contracts concluded between the company and its clients. The company and the client undertake to resolve any disputes amicably. If an amicable resolution cannot be reached, the competent court in the Republic of Slovenia, based on the company’s registered address, shall have jurisdiction. In accordance with applicable legislation, the company does not recognise any out-of-court consumer dispute resolution body as competent to resolve consumer disputes initiated by a consumer under the Out-of-Court Consumer Dispute Resolution Act (ZISRS), except where required by law. The European Commission provides an online dispute resolution platform (ODR platform), accessible at: https://ec.europa.eu/consumers/odr.

15. Reviews, Ratings, and Testimonials

Client reviews, ratings, and testimonials published on the website yourpokerway.com or through the company’s communication channels are intended for community information purposes. By submitting a review, the client explicitly consents to the company publishing it in full or in part in its marketing materials, on its website, or on social media. The company reserves the right to remove content that is offensive, inaccurate, or contrary to these Terms.

16. Changes to the Terms

The company reserves the right to amend these Terms. Clients will be notified of any changes by email or by publication on the website yourpokerway.com. Changes take effect on the date of publication on the website, unless a different date is specified. A client who does not agree to the amended Terms must notify the company in writing within 8 days of receiving notification. Continued use of the services after the changes come into effect constitutes acceptance of the updated Terms.

17. Final Provisions

These Terms are drafted in the Slovenian language. In the event of any discrepancy between a translation and the Slovenian version, the Slovenian version shall prevail. If any provision of these Terms is found to be invalid or unenforceable, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a provision that most closely reflects the purpose of the contract. Contact for all matters relating to these Terms: info@yourpokerway.com. Rok Goljar s.p. | yourpokerway.com | info@yourpokerway.com Date of last update: March 2026